Step 1 — Tell us what you need
Send us your product and rough volume through the quote form, or book a 30-minute call. We're mostly working out whether it's viable — some products don't work at low volume, and some target prices aren't achievable from a factory worth using. You'll get an honest answer either way.
Step 2 — We find and vet factories
We search Chinese-language databases, trade directories and our own network — including factories that don't market to the West. We qualify 15–20 candidates down to a shortlist of 3–5 that can genuinely make your product, and verify each one is real.
Step 3 — Quotes and samples
Quotes come back on standardized terms so you can accurately compare your options. Next, we secure product samples. We rigorously review these prototypes against your exact specifications, ensuring every detail is locked in and approved before bulk manufacturing begins.
Step 4 — Negotiation
Price, MOQ, lead time, payment terms, and — the one people forget — who owns the tooling and IP. Negotiation happens in the supplier's own language. This is where our fee pays for itself.
Step 5 — Production and inspection
We monitor the run and inspect before your final payment is released.
Step 6 — Shipping to your door
Freight, customs clearance and delivery arranged and managed for you.
What can go wrong
We'd rather set expectations honestly.
Lead times slip. Chinese New Year shuts factories for 2–4 weeks and the backlog runs into March. Plan around it.
First samples disappoint. Almost always. Budget time and a little money for iteration.
Prices move. Raw material costs and exchange rates shift. A quote from three months ago is a starting point, not a commitment.
Some projects aren't viable. Low volumes of complex products often can't be made economically. We'll tell you early rather than let you discover it at sample stage.
How we're paid
Transparent, always. You see the factory's real price — we never mark up your goods or take commission from factories.
Before any project starts, we agree a clear fee for the job — quoted upfront, so you know exactly what you'll pay before you commit. If your order changes, we'll re-quote openly; the number never moves without you seeing it. Larger orders and repeat business carry a lower rate.